Frequently asked questions

• How can I pay for my reservation?

  We accept different forms of payment in cash, debit and credit cards and transfers to Argentina or the United States.

• What are the transportation options to and from the airport?

  We offer transportation options to and from the airport such as private transfers or taxis. Consult our customer service team for more information and to book your transportation.

• Can I work on a private flight?

  Yes, private flights offer privacy and tranquility to work during the flight. In addition, some aviation companies can provide high-speed internet services and other amenities to help you work while you travel.

• Where can I see the confirmation of my reservation?

  You can find the reservation confirmation in your email, a file in PDF format that you can also download.

• How do you handle security on private flights?

  Private flights follow strict security protocols, that includes security measures on airports and security controls before boarding the plane.

• Can I make any modifications to my reservation?

  Yes, you can modify your reservation after you have made it, as long as the airline and/or service provider allows changes. Please note that change fees and fare differences may apply.

• Can I request special services on board the plane, such as special meals or disability assistance?

  Yes, you can request special services on board the aircraft when making your reservation. Please let us know in advance so we can coordinate with the airline and/or service provider.

• What tourist activities do you recommend in my destination?

  We offer recommendations for tourist activities in your destination, including guided tours, excursions and local attractions. Consult our customer service team for more information and to book your tourist activities.

• Do you offer discounts and special promotions?

  Yes, be sure to follow us on social media to stay updated on our latest offers.

• Can I choose the plane for my private flight?

  Yes, you can choose the type of plane that best suits your needs and budget. The options can include from small planes to private, bigger jets.

• What happens if my flight is canceled or rescheduled?

  If your flight is canceled or rescheduled, we will contact you to help you reschedule your trip or issue a refund based on airline and/or service provider policy.

• What are the baggage restrictions?

  Baggage restrictions vary by airline and ticket type. Please check with our customer service team to find out the baggage restrictions applicable to your reservation.

• How can I modify my flight reservation or vacation package?

  You can modify your flight booking or holiday package online by contacting our customer service team for assistance with the modification.

• How can I book a vacation or flight package?

  You can book a holiday or flight package online through our website or contact our customer service team for booking assistance.

• How long before the flight should I arrive at the airport for a private flight?

  Arrival time may vary depending on the airline and the airport, but in general, passengers must arrive at the airport at least 30 minutes before the scheduled departure time.